Emergency medical services are an essential part of the local healthcare and public safety system. When someone experiences a medical emergency, the ability to quickly connect with appropriate care can influence outcomes and the overall experience of patients and families.
In Flint and Genesee County, EMS response time is one important measure of how well the emergency response system is functioning, but response time alone does not tell the full story. EMS performance is also influenced by staffing levels, ambulance availability, the number and types of calls being received, travel distance, hospital capacity, patient needs, and how resources are distributed throughout the community.